2.4 Unanswered messages
Operators require that for every originated message (MO) there is an answer (MT) within 2 hours or less (depending on the Carrier Service Provider). If the circle isn’t closed on time, the message won’t be charged to the final user and therefore no money will be retrieved.
Nvia provides a webtool where unanswered MOs can be tracked in real time and resent where the login data is the the client username and password:
Clicking on “reenviar” (resend) resends MOs with the same method as they were sent the first time (Sonic, or HTTP), and keeping the same identifier.
Last updated